Register Now

Enhancing customer support through integrating

into a website

Event information

In today’s digital-first world, exceptional customer support has become a key differentiator for businesses across industries. With rising customer expectations and the rapid growth of online service delivery, organizations in India are seeking smarter, faster, and more human ways to connect with their customers.

That’s why Stringee India, in collaboration with Adani Gas, is hosting the webinar "Enhancing Customer Support Through Integrated Website Video Calling." This session aims to showcase how businesses can elevate customer engagement and resolution efficiency by integrating real-time video calling directly into their websites—powered by Stringee’s Video Call API and Programmable Contact Center (PCC) API.

Join us to explore the future of customer service and discover how leading enterprises are reimagining their support channels with innovative technology.

Why should you attend this webinar?

Register Now

Watch a live demo of Stringee’s Video Call API and Programmable Contact Center API in action

Hear real insights from Adani Gas on integrating video calls into their support system

Discover emerging trends in modern CX across the Indian market

Engage in a live Q&A session with experts from Stringee

Agenda

15:10 - 15:15 IST
Modern Customer Support Trends in India
15:45 - 16:25 IST
How Adani Gas Designed a Better Customer Experience
(Mr. Yash Panchal)
16:45 - 17:00 IST
Closing
15:15 - 15:45 IST
Stringee India Introduction - Demo Video Call & PCC API
(Mr. Karan Gulati)
16:25 - 16:45 IST
Q&A
15:00 - 15:10 IST
Welcome & Introductions

Stringee introduction

Stringee is a leading communication platform that empowers businesses to connect with customers through powerful, real-time communication APIs.

With solutions including Voice Call API, Video Call API, SMS API, Chat API, and the Programmable Contact Center (PCC) API, Stringee enables companies to seamlessly integrate calling, messaging, and customer service functionalities directly into their websites and mobile applications.

There is StringeX Omnichanel Contact Center, enhances customer experience, builds brand, and creates a competitive advantage for your business.

Learn more

Integrate quickly features of group call, teleconference into your mobile app/web app

Stringee Video Call API

Get a demo

FEATURES

- Multipoint video call (teleconference)
- Voice/video record, screen sharing

HIGHLIGHTS

- Save time and cost for developing features
- Totally customizable UI/UX
- Support various operating systems and multiple devices

APPLICATIONS

- Solution for online meeting, conference
- Online training, online learning
- Multipoint telehealth

Try Now

Adani Gas supplies Compressed Natural Gas (CNG) for vehicles and Piped Natural Gas (PNG) for domestic, commercial, and industrial use. With a strong presence in multiple Indian states and an expanding footprint, the company is playing a vital role in supporting India’s shift towards sustainable energy, reduced carbon emissions, and improved energy accessibility.

About

Adani Gas’ Testimonial

In our mission to deliver top-tier customer service, we were looking for solutions that were both powerful and seamless. Stringee’s Video Call API stood out by allowing us to offer real-time video support directly through our website, without requiring customers to download any additional apps.

Alongside, we use the StringeeX platform to handle calls, enabling agents to connect with customers smoothly and resolve issues efficiently. 

The results have been clear: faster resolutions, higher satisfaction, and stronger engagement.

Mr. Yash Panchal

Assistant Manager – Adani Total Gas Limited

With over 10 years of experience in customer operations and digital service transformation, Mr. Yash Panchal serves as Assistant Manager at Adani Total Gas, playing an active role in enhancing customer engagement and contact center efficiency.

Possessing over 22 years of experience in contact center operations, Mr, Karan Gulati helps enterprises embrace cutting-edge Voice, Video, Messaging, and Contact Center solutions.

Speakers

Attractive gifts for attendees

Don’t miss this golden opportunity to receive exclusive gift sets available only for webinar participants!

Slide & recordings of the webinar

Tutorial on Voice & Video Calling API

Enjoy a 10% discount for the first year if you sign up within 30 days of the webinar

Register Now

Complete registration

1. Full name

2. Email

3. Phone number

6. Question(s) for speakers (optional)

00
00
00
00

Day(s)

Hour(s)

Minute(s)

Second(s)

End within:

4. Position 

5. Company name

Webinar Postponed

The webinar Enhancing Customer Support Through Integrated Website Video Calling,
co-hosted by Stringee and Adani Total Gas, has been postponed due to technical reasons.
We’re working to reschedule it soon and will update you with the new date.
Please leave your contact info to be notified once it’s confirmed.
Thank you for your understanding.

- The Stringee Team -